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RAF 2026 00049 – Road Accident Fund
Other service activities
Tender Type: Request for Bid(Open-Tender)
Published By: Road Accident Fund
Description: Appointment of a service provider for the licensing, hosting, maintenance, support and enhancement of the telviva telephony, queuemetrics reporting, call cabinet recording, nice workforce management (wfm) and callbi speech analytics solution for the road accident fund (raf) for a period of thirty-six (36) months
Advertised: 13 Aug 2026 • Closes: 14 Sep 2026
Province: Gauteng
Service or Delivery Location: 420 Witch-Hazel Avenue, Eco Glades 2 - Centurion - Pretoria - 0046
📞 Contact Information
Contact Person: Tshiamo Motitswe
Email: Tshiamomo@raf.co.za
Telephone: 012-429-5645
Fax: N/A
📍 Briefing & Conditions
Briefing Session: Yes
Briefing Compulsory: No
Briefing Venue: N/A
Briefing Date: 2026-08-27 11:00:00
Special Conditions: N/A
📂 Support Documents
- Annexure B Approved maintenance schedule.pdf
- Annexure A - RAF Outcomes-based Service Performance Framework.pdf
- RFB RAF 2026 00049 Telephony System 13 08 2026.pdf
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Record Created: 2026-08-13 17:00